Citrix XenDesktop 7 Licensing

By Hank Smith
Posted in Virtualization
On August 09, 2013

There has been a good amount of confusion with Citrix XenDesktop 7 licensing, specifically for customers that currently have Citrix XenApp licensing. The intention of this blog is to clear up some of that confusion.

When Citrix announced XenDesktop 7, they also announced that the new version of XenApp would be called XenDesktop 7 App Edition. For customers looking to implement a Citrix XenDesktop 7 App environment that are currently on XenApp Enterprise or Platinum, the licensing migration is fairly straightforward, with a slight twist. There is only one version of XenDesktop 7 App Edition (refer to the following link for more information/features:

If the customer currently uses XenApp Platinum with EdgeSight, EdgeSight would no longer be available with XenDesktop 7 App Edition. The only way to get EdgeSight is to upgrade to XenDesktop Platinum. If the customer currently uses XenApp Advanced, they would need to purchase new licensing, as there is no migration strategy. The link above is confusing, as it shows XenApp Enterprise and Platinum columns. This is specific to running XenDesktop 7 App Edition licensing for legacy environments (i.e., XenApp 6.5). The features only included with XenDesktop 7 App edition are specific to that column.

The difficulty comes into play when a customer only wants certain features, like EdgeSight and/or Provisioning Services. In the past, these features were available for purchase individually; that isn’t the case anymore. The customer must upgrade their licensing to XenDesktop 7 Enterprise or Platinum to receive the specified feature. There are other considerations with XenDesktop licensing, as well. XenDesktop licensing has three models: user, device, and concurrent user (refer to this link for more information regarding the various models: Moving from concurrent to either user or device, customers receive a 2:1 migration ratio (2 user or device licenses : 1 concurrent license). In certain cases, the user/device model makes more sense. One example would be a hospital that provides nursing stations or a call center; in this scenario, a device license would work best. Keep in mind that you can’t combine different licensing models in the same XenDesktop site. This would require multiple XenDesktop sites using the same licensing server.

As you can see, there are various ways to skin a cat when it comes to the licensing migration scenarios, or new licensing, for that matter. Please contact your Gotham account manager with any questions.

Hank Smith

Hank Smith

Hank is an expert in the design, development, and delivery of cost-effective, high-performance technology solutions. As manager of Gotham’s Virtualization practice, Hank builds motivated, productive teams for Gotham’s large-scale networking and infrastructure engagements, develops implementation standards and methodologies around virtualization technologies, and manages overall design and implementation of multiple infrastructure projects.