The NOC Engineer, 3rd shift, will be part of a highly skilled technical team working with Windows-based and Citrix virtualization products. This role will involve investigating, troubleshooting and solving complex customer technical issues on these platforms. The NOC Engineer will provide customer support by managing the lifecycle of all incidents and service requests. This is considered a high-level technical role requiring broad IT knowledge and SME-level understanding in multiple platforms.
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Senior Citrix ADC/NetScaler or F5 architect level resource focusing on implementation, upgrades, troubleshooting. Setup and administration of Citrix ADC/NetScaler or F5 ADC including IP load balancing, VPN, and GSLB. Large-scale enterprise deployments of Citrix ADC/NetScaler or F5 ADC technologies, including network and firewall integration. Candidates must possess the ability to interact comfortably with clients and adapt to changing schedules and requirements.
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Gotham is seeking an accomplished Account Manager to add to our expanding New York metro sales team.
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