One name to remember when you need answers

Manufacturers support their products. Gotham supports your environment.

Support from the experts you trust

Who better to support your infrastructure than the people who designed and built it?

The advantage of our partners

Gotham’s partnerships with industry-leading manufacturers allow for faster escalation of the most complex support issues. 

The right level of support for your needs

From basic coverage during business hours to 24/7 monitoring with unlimited phone support, Gotham offers coverage to fit your needs and budget.

GothamWatch provides 24/7 system monitoring and alerts along with phone support and guaranteed response times from Gotham’s Support Desk.  

Features 

  1. Monitors servers, clients, and applications
  2. Real-time data provided in a clear, concise manner
  3. Multi-user alarm response model 
  4. Rich diagnostic tools for troubleshooting and proactive monitoring
  5. Trend analysis and system comparison tools
  6. Custom monitoring templates and notification rules 

A Response Contract provides the same response time guarantees as its GothamWatch equivalent, without the monitoring system.

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For more information about this or any of Gotham’s Services, please click the link below and complete the contact form.

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