One name to remember when you need answers
Manufacturers support their products. Gotham supports your environment.
Support from the experts you trust
Who better to support your infrastructure than the people who designed and built it?
The advantage of our partners
Gotham’s partnerships with industry-leading manufacturers allow for faster escalation of the most complex support issues.
The right level of support for your needs
From basic coverage during business hours to 24/7 monitoring with unlimited phone support, Gotham offers coverage to fit your needs and budget.
GothamWatch provides 24/7 system monitoring and alerts along with phone support and guaranteed response times from Gotham’s Support Desk.
- Monitors servers, clients, and applications
- Real-time data provided in a clear, concise manner
- Multi-user alarm response model
- Rich diagnostic tools for troubleshooting and proactive monitoring
- Trend analysis and system comparison tools
- Custom monitoring templates and notification rules
A Response Contract provides the same response time guarantees as its GothamWatch equivalent, without the monitoring system.