GothamWatch is our core monitoring and support program, included in all RemoteAdmin contracts, and available as a standalone offering. GothamWatch provides 24/7 system monitoring and access to Gotham’s Support Desk for level-2 help desk support. (Also available as a monitoring-only solution, GothamWatch Lite.)
Monitoring is provided for all devices under contract including networking and storage devices. 24x7 unlimited support is provided for items under contract.