GothamWatch for Firewalls

GothamWatch for Firewalls provides 24/7 system monitoring and second-tier help desk support for firewall-related issues from Gotham’s Support Desk.

This service includes:

  • Automated Alerts.
  • Monthly performance reports (as requested).
  • Memory and CPU utilization monitoring and alerting.
  • Interface utilization monitoring.
  • Firewall log review.

RemoteAdmin for Firewalls

Our RemoteAdmin for Firewalls service makes all required firewall configuration changes, including, but not limited to:

  • Access control rules additions, changes, and deletions.
  • Access control rules with user identity additions, changes, and deletions.
  • User identity and Content Awareness rules additions, changes, and deletions.
  • Application control rules additions, changes, and deletions.
  • DLP, IPS, Anti-Bot, Anti-Virus changes.
  • Threat Emulation, Threat Extraction changes.
  • Anti-Spam and Email Security changes.
  • NAT rules and routing additions, changes and deletions.
  • Patching and or hotfixes when required.
  • Platform/appliance system configuration items.

SOC as a Service

24x7 SOC Concierge Service, powered by Arctic Wolf and managed by Gotham, for on-premises and cloud environments, which includes:

  • Managed threat detection and response, with machine learning and proactive threat hunting
  • SIEM replacement
  • Behavioral analytics
  • Unlimited log collection

Remediation Services* from Gotham include, but are not limited to:

  • Modifying misconfigured firewall rules
  • Adware/Nagware/Spyware remediation
  • Phishing remediation actions
  • Malware/ransomware remediation actions
  • Device patching

Monthly Risk Rating and Reporting is provided via Security Scorecard.

Virtual CISO

Gotham works with your IT and business stakeholders on a preliminary assessment, focused on the following:

  • Assets to be protected - location, data classification, loss quantification
  • Requirements, e.g., corporate, regulatory
  • Current policies
  • Current security suite - desktop, perimeter firewalls, NAC/proxies, password controls/MFA, Encryption

Based on the assessment, Gotham then assists in developing a preliminary roadmap to building a secure base and a layered approach to securing your environment.

  • Policy review and documentation
  • Security methodology
  • Local admin lockdown policy
  • Strong password policy
  • Proxy controls – on premises and cloud

This is followed by 2-3 days per month on site reviewing progress and current issues as well as ad hoc review of new initiatives and requirements as your organization’s security posture evolves over time. 



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