Articles In Infrastructure

By Gotham, Posted in Infrastructure, Security, Staffing, Support

Gotham Community, It’s been three weeks since New York State issued lockdown orders and four weeks since we enacted our work from home protocol in response to the COVID-19 pandemic. I hope this note finds you all sheltering in place and that you and your families are safe. What follows is a brief update on our current capabilities and procedures. We are serving all of our clients remotely and are pleased to report no impact on our ability to fulfill client requirements and meet our service level ag... read more.

• April 13, 2020

By Gotham, Posted in Infrastructure, Security, Staffing, Support

Gotham Community, It’s been three weeks since New York State issued lockdown orders and four weeks since we enacted our work from home protocol in response to the COVID-19 pandemic. I hope this note finds you all sheltering in place and that you and your families are safe. What follows is a brief update on our current capabilities and procedures. We are serving all of our clients remotely and are pleased to report no impact on our ability to fulfill client requirements and meet our service level ag... read more.

• April 13, 2020

By Ed Bratter, Posted in Infrastructure

Just wait one damn moment, please. I wonder how many of my fellow IT professionals have experienced some variation of this: You walk into the office on a sunny morning thinking about the tasks you need to do for the day. Before you get to your desk, you run into your manager, who says she needs you to attend a meeting in the conference room in 30 minutes. You grab a cup of coffee, do a couple of quick things, and stroll down the hall wondering what this could be about. You walk into the conference room, wh... read more.

• April 03, 2020

By Ed Bratter, Posted in Infrastructure

Arguably one of the more tedious tasks when building Exchange servers is configuring the disks and volumes. Even in smaller environments, where there may be only two or three databases, the actual number of volumes gets multiplied by the number of copies in the DAG. Consider an Exchange organization that has three databases with three copies of each database. From a configuration perspective that’s nine volumes that need to be configured. Disk Manager does not provide an efficient way to do this. Ther... read more.

• April 02, 2020

By Ken Phelan, Posted in Infrastructure, Security, Staffing, Support

In the early days of the COVID-19 crisis we saw many very large organizations quickly sending employees to work from home. At Gotham we weren’t surprised. We had helped many of these organizations set up the technologies behind this capability. It cost them nothing in productivity to send their employees home. If your organization found itself challenged in that effort, this article is for you. In the midst of this storm, it’s hard to guess what the “new normal” might look like on t... read more.

• April 02, 2020

By Gotham, Posted in Infrastructure, Security, Staffing, Support

Gotham Community, As we work together through the unprecedented challenges presented by the global COVID-19 (coronavirus) pandemic, I wanted to send an update on Gotham’s processes and procedures during the situation. First and foremost, our thoughts go out to all of those who have been personally impacted by COVID-19 and the many people on the front lines in this crisis. We want to express our heartfelt gratitude to first responders, health care workers, truck drivers, and the myriad of other peopl... read more.

• March 23, 2020

By Gotham, Posted in Infrastructure, Security, Staffing, Support

Gotham Community, As we work together through the unprecedented challenges presented by the global COVID-19 (coronavirus) pandemic, I wanted to send an update on Gotham’s processes and procedures during the situation. First and foremost, our thoughts go out to all of those who have been personally impacted by COVID-19 and the many people on the front lines in this crisis. We want to express our heartfelt gratitude to first responders, health care workers, truck drivers, and the myriad of other peopl... read more.

• March 23, 2020

By Brian Wagner, Posted in Infrastructure, Security, Support

This is a tough time for many of our customers. We’ve been busy helping everyone expand their remote access capabilities to deliver secure apps and desktops to users working from home around the globe. While Citrix has been able to do a good job keeping up with the orders and license fulfillment, and many other vendors have been quick to offer options to help analyze and scale out other aspects of the environment, such as firewalls and VDI infrastructure capacity planning, some vendors haven’t... read more.

• March 20, 2020

By Stephen Kilcoyne, Posted in Infrastructure, Security, Support

As the COVID-19 outbreak continues, it’s important to remember that we’re all in this together. Communities and companies are working together to help stem the tide of the outbreak. The most important thing we can all do right now is maintain social distance, and for many that means working from home.  In recent weeks, our customers have been relying on us to help them enable, monitor, and support wide-scale work from home initiatives. These efforts include extending existing Citrix enviro... read more.

• March 18, 2020

By Timothy Karl, Posted in Infrastructure, Security

Microsoft Windows 7 and Windows Server 2008 reached end of life on January 14, 2020. This means that Microsoft will no longer be releasing free security patches, updates, or support when something goes wrong. Although these operating systems won’t instantly stop working or become security risks overnight, there are risks with staying on these operating systems for an extended period of time. What happens if I stay on these operating systems? There is a huge risk of being exploited by cyber crimina... read more.

• January 16, 2020