Articles by 'Kaysel Adrover'

Blog Author - Kaysel Adrover

Kaysel has over 10 years’ experience in systems consulting and Citrix operations management. He implements virtual desktop infrastructure (VDI) solutions utilizing Provisioning Virtual Server 5.6 farms, XenDesktop 4.0 and XenDesktop 5; integrates XenApp application farms with VDI on XenServer, ESX, and Hyper-V environments, and configures Web Interface and Citrix Profile Management.

By Kaysel Adrover, Posted in Support

Troubleshooting Issue AppDNA 7.13 When attempting to execute a Direct Import of an MST file, the following error messages occurs. After selecting Continue, it will return to the AppDNA console but the import will not proceed.     Solution Changed the path of the Log File location within the AppDNA settings by selecting Configuration > Files. I changed the Log File Location from %CommonAppData%\AppDNA\appTitude\Logs to C:\Temp. This resolved the issue and I was able to import MST... read more.

  • April 18, 2017

By Kaysel Adrover, Posted in Support

While finishing the installation of the XenDesktop controller while building a XenDesktop 7.12 environment, I ran into the message “This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.” From there, I could not continue the installation. Researching this issue, I came across a Citrix article applicable to Provisioning Services, CTX1388823 - Provisioning Services Database Unable to Configure, with the same error message. The article refers to Provisioni... read more.

  • April 13, 2017

By Kaysel Adrover, Posted in Support

As part of a high availability implementation for a customer project, I needed to duplicate vDisks from one datacenter to another. This customer had vSphere configured where a cluster represented a datacenter. For testing purposes, I first copied a vDisk and the virtual machine template to the second datacenter. After configuring PVS with the new vDisk, in the new cluster, I launched the PVS wizard to create a new virtual machine using the copied template. However, on boot up, the servers blue screened with... read more.

  • April 13, 2017

By Kaysel Adrover, Posted in Support

During a project building a XenDesktop 7.x environment, the customer requested that I use SQL replication between three servers instead of the SQL Always On feature for high availability. For this particular project, the Citrix environment was not a critical component of the business and the customer only had SQL 2016 Standard licenses. In order to use the database of one of the replicated servers during a failure of the main server, a DNS name would be used when creating the Citrix databases. During this... read more.

  • April 13, 2017

By Kaysel Adrover, Posted in Virtualization

When trying to run a shadow command from the XenDesktop Desktop Director, I received the following error message: “Error: Failed to initiate Remote Assistance: You have insufficient permissions (Error Code 102)” This is the same exact error message and Event Viewer entry addressed in Citrix Article CTX131350. I will start out by sharing all the Citrix articles I used when trying to resolve this issue. These are good articles, and each piece of the environment should be checked. How to Enable Rem... read more.

  • May 07, 2013

By Kaysel Adrover, Posted in Virtualization

I ran into an interesting issue when a customer upgraded from Citrix Provisioning Server (PVS) version 5.6 to version 6.1. What made this upgrade unusual was that their vDisk had two volumes instead of the usual one volume. Because the client’s virtual machine image had an O-drive and P-drive configured, extra steps and utility were necessary. I wanted to share the steps taken during the upgrade process. Because the PVS 5.6 farm and the PVS 6.1 farm would reside on the same subnet for a short period of t... read more.

  • October 03, 2012

By Kaysel Adrover, Posted in Virtualization

I ran into an issue recently where three of five XenApp workers did not show up in the XenApp 6.5 farm via the AppCenter XenApp Console. I was unable to find anything online regarding the problem. This is how I resolved the issue. Background: XenApp 6.5 workers being provisioned from PVS 6.1. XenApp workers on the same vDisk image. The Issue: The Citrix IMA service was also not running. When this happens, Citrix is not able to communicate with anything. Under System Event Views, there were sev... read more.

  • September 21, 2012

By Kaysel Adrover, Posted in Virtualization

I recently worked with Citrix to troubleshoot the imaging process hanging at “vDisk found” when the virtual machine is restarted. The following steps were followed for creating a vDisk: When creating the vDisk, boot the target to the hard drive Target icon should be inactive Run the Imaging Wizard Connect to the vDisk that was created Follow and finish the process When it states to restart due so but change the boot option now to DVD and point to the ISO It's at this reboot stage that the boot... read more.

  • June 12, 2012

By Kaysel Adrover, Posted in Virtualization

Unlike with a XenApp environment, setting up a virtual desktop environment is not a matter of following out-of-box instructions. In a virtual desktop environment, you have other moving parts, such as hypervisors, Provisioning Server, XenDesktop controllers, XenApp, SAN, and Web Interface to consider. Because virtual desktops require such a high level of resources, it’s important to optimize every area of communication possible, tailored to your network environment. This will allow you to make the most of... read more.

  • March 05, 2012

By Kaysel Adrover, Posted in Virtualization

If you’re one of the many IT managers considering a move to the next generation Virtual Desktop Infrastructure (VDI) and have begun your research, you’ve already realized the potential savings to your company in the long term. There are two key points you’ll find as you progress further. First, there’s a multitude of virtualization technology in the market place today, such as those by Citrix, VMware and Microsoft, and choosing the right product for your business is very important. Second, VDI is not a smal... read more.

  • February 14, 2012